Privacy Policy - Skip Hire Coney Hall

At Skip Hire Coney Hall, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you engage our services.

Information We Collect

We collect various types of information to provide and improve our services to you.

Personal Identification Information: Name, address, phone number, email address.
Usage Data: Information on how you use our services.
Payment Information: Credit card details processed securely.

How We Use Your Information

We utilize the collected data for several purposes:

Service Delivery: To provide and manage our skip hire services efficiently.
Customer Support: To respond to your inquiries and provide assistance.
Improvement of Services: To analyze usage patterns and enhance our offerings.
Marketing: To inform you about promotions, discounts, and new services, with your consent.

Data Protection

We implement robust security measures to safeguard your personal information:

Encryption: All sensitive data is encrypted during transmission and storage.
Access Control: Only authorized personnel have access to your data.
Regular Audits: We conduct periodic reviews to ensure data security.

Sharing Your Information

Your personal information is not sold, traded, or otherwise transferred to outside parties except in the following circumstances:

Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you.
Legal Requirements: When required by law or in response to valid requests by public authorities.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

Essential Cookies: Necessary for the website to function properly.
Performance Cookies: Help us understand how visitors interact with our site.
Functional Cookies: Allow us to remember your preferences.

Your Rights

You have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: You can request corrections to any inaccurate or incomplete data.
Erasure: You can request the deletion of your personal data under certain conditions.
Restriction of Processing: You can request that we limit the processing of your data.
Data Portability: You can request a copy of your personal data in a structured format.
Objection: You can object to the processing of your data for specific purposes.

To exercise any of these rights, please contact us through the designated channels.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal data from a child, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates through email or other communication channels.

Consent

By using our services, you consent to our Privacy Policy and agree to its terms.

How We Protect Your Information

Ensuring the security of your data is a priority for us. We employ a combination of administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.

Administrative Safeguards: Policies and training for employees to handle personal data responsibly.
Technical Safeguards: Firewalls, encryption, and secure server protocols.
Physical Safeguards: Secure facilities and controlled access to data storage areas.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When data is no longer needed, we ensure its secure deletion or anonymization.

Third-Party Links

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country. We take necessary measures to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given clear consent for us to process your personal data for a specific purpose.
Contract: To fulfill our contractual obligations to you.
Legal Obligation: To comply with legal requirements.
Legitimate Interests: For purposes necessary to our legitimate business interests, provided they do not override your rights.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that significantly affects you. Any data analysis or processing is conducted with human oversight to ensure fairness and accuracy.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our data protection strategy and ensure compliance with applicable laws. The DPO is responsible for addressing any privacy-related concerns you may have.